Frequently Asked Questions
For help, call or text: 1-800-4-PERDUE (1-800-473-7383). Available Mon.-Fri. 9 a.m. to 6:30 p.m. ET
Poultry is raised on small family farms by Perdue Farms’ own collective of American farmers. Farmers adhere to the brand’s strict raising practices, which in some cases exceed those of the USDA. Chickens are raised cage-free in temperature-controlled, enclosed housing with fresh air ventilation. This protects them from the elements, disease and predators. They have constant access to food and water, periods of light and dark, and room to move about freely, exhibiting most natural behaviors.
Chickens are raised in no-antibiotics-ever programs, and Perdue Farms’ USDA Process Verified Program for No Antibiotics Ever is your assurance that the chicken you buy never, ever received any kind of antibiotic.
Chickens are fed clean ingredients, which means a 100% vegetarian diet that consists of corn, wheat, barley and soybeans. Feed contains no animal by-products.
Chickens are hatched, raised and harvested in the U.S. Processed chickens are immersed in a cold-water bath to quickly cool the temperature of the meat to promote food safety. Chlorine is only used to clean or sanitize processing equipment or tooling to ensure the highest level of food safety is being maintained. USDA-approved organic solutions may be applied to raise or lower the PH level of the water to reduce and inhibit bacteria growth while processing chicken.
Treating livestock humanely is core to Niman Ranch. The brand is committed to raising livestock to the highest animal welfare standards. Livestock are always raised outdoors or in deeply bedded pens. One hundred percent of the brand’s farms are Certified Humane. Farmers use no cages, crates, added hormones or antibiotics – EVER.
Coleman Natural Foods, one of the largest pork brands to source 100% crate-free hogs, works with farmers who are American Humane Certified™, never use confining crates and never administer antibiotics or growth promotants to their livestock. Coleman Natural keeps ingredients simple, making sure all products are minimally processed and contain no artificial ingredients.
Once your order has shipped, you will receive an email with tracking information. You can also check the status of your order on the customer login page.
We ship orders on Tuesday and Wednesday from our warehouse via UPS. Orders placed before 9 a.m. ET will be processed same business day. Orders placed after 9 a.m. ET will be processed the following shipping business day (Tuesday or Wednesday). Shipments take approximately five business days to reach their destination, after being processed and shipped from our facility.
The fee we charge to ship your order helps us cover the cost of completely recyclable shipping materials and the recyclable tote and pollinator seed packet included with each order. Being kind to the environment will help us preserve the land and continue to farm for generations to come. Your order helps us do that!