Connect With Us

For fast customer service, call or text: 1-800-4-PERDUE (1-800-473-7383)
Available Monday - Friday 9 AM to 6:30 PM ET
Tuesday, December 24th, 9 AM to 3:00 PM ET
Wednesday, December 25th, CLOSED
Wednesday, January 1st, CLOSED

PERDUE CONSUMER RELATIONS
P.O. BOX 788, KINGS MOUNTAIN, NC 28086

Shipping Charges

      Order Total            Standard Shipping Charge     
$0 - $79.99 $18.99
$80 - $118.99 $9.99
$119+ FREE

Rates based on the order total AFTER all discounts have been applied.

Standard Shipping

We ship items on Monday through Wednesday from our warehouse to the 48 contiguous United States via FedEx and UPS. Orders placed before 10 a.m. ET will be processed same business day. Orders placed after 10 a.m. ET will be processed the following business day. Please note: It takes 2 to 10 business days for us to process, pack and ship orders. (Times vary, based on your order date, shipping location and current weather conditions.) You can rest assured that products are packed at the peak of freshness in earth-friendly packaging that features biodegradable green cell foam insulation and enough dry ice to keep products completely frozen in transit. We guarantee that products remain in boxes for NO LONGER THAN 3 days.


Ship Times From the Richmond, VA, Warehouse

East Coast: up to 2 business days
Central U.S.: up to 5 business days
West Coast and Beyond: up to 10 business days

Holiday Schedule

Our warehouse will be closed and orders will not ship on the following days:
Christmas Day
New Year's Eve
New Year's Day

Shipping Special Cases

Perdue Farms products can only be delivered to residential and commericial addresses. Our carriers (UPS and FedEx) cannot deliver packages to P.O. boxes.

Expedited Shipping

Need your order in a hurry? For $49.99, we can rush ship items to you.

Packages take 1 to 2 business days to arrive at your doorstep. (Times vary, based on your order date, shipping location and current weather conditions.) Processing rules outlined in “Standard Shipping” still apply.

Alaska and Hawaii Shipping

A $24.99 surcharge (on top of shipping costs) will be applied to all orders we ship to these states. Shipping times and processing rules outlined in "Standard Shipping" still apply.

Packaging

All Perdue Farms products are vacuum-sealed and frozen prior to shipment. To keep orders chilled while in transit, we place items in green cell foam coolers and surround them with dry ice (an amount appropriate for the temperatures in your region of the country). Coolers are then packaged inside branded boxes for an added layer of protection. In an effort to reduce greenhouse gasses and lessen our carbon footprint, we’ve ensured that both coolers and boxes are recyclable. Read more about our sustainability efforts here.

Note on dry ice: Dry Ice (frozen carbon dioxide) should convert to gas once it reaches your home. If some solid ice remains inside your package, follow the package insert directions carefully. Do not consume or touch with bare hands, as dry ice can cause freezer burn.

Our Gifts to You – and Mother Nature

For every order we ship, we make a donation to the Arbor Day Foundation, whose mission is to replant and revitalize damaged areas of our nation’s forests. And in every box, we include a reusable and recyclable grocery bag as well as a pollinator seed packet. Why seeds? Bees and butterflies help to make one out of every three bites of food we eat. We hope that you will plant the seeds to create a robust pollinator habitat near your home! We Care

Accepting Your Delivery

You don’t have to be at home! We’ll leave the package at your doorstep or a place around your home that’s most convenient (please indicate during checkout).

As soon as possible, bring your package inside and, if products are cool to the touch, place them in the refrigerator or freezer or consume them. Questions or problems? Call or text: 1-800-4-PERDUE (1-800-473-7383).

Cooking Instructions

Cook all food to these minimum internal temperatures as measured with a food thermometer before removing food from the heat source.

Beef, pork, veal and lamb (steaks, chops and roasts) should be cooked to 145 F and allowed to rest for at least 3 minutes.
Ground meats should be cooked to 160 F.
All poultry (breasts, whole bird, legs, thighs, wings, ground poultry, giblets and stuffing) should be cooked to 165 F.
Source: usda.gov

Satisfaction Guaranteed

Unhappy with your order? Something wrong? You don’t have to return a thing! Contact us and we will be happy to replace items at no charge.

For fast customer service, call or text: 1-800-4-PERDUE (1-800-473-7383)
Available Monday - Friday 9 AM to 6:30 PM ET
Tuesday, December 24th, 9 AM to 3:00 PM ET
Wednesday, December 25th, CLOSED
Wednesday, January 1st, CLOSED

FAQs

See here for a complete list of answers to customers’ top questions.