Connect With Us

For fast customer service, call or text: 1-800-4-PERDUE (1-800-473-7383)
Available Monday - Friday 9 AM to 6:30 PM ET
Tuesday, December 24th, 9 AM to 3:00 PM ET
Wednesday, December 25th, CLOSED
Wednesday, January 1st, CLOSED

PERDUE CONSUMER RELATIONS
P.O. BOX 788, KINGS MOUNTAIN, NC 28086

Shipping Schedule

We ship items from our warehouse on Monday through Wednesday to the 48 contiguous states via FedEx and UPS. Packages will arrive at your doorstep within seven to 10 business days of receiving your order. Shipping times vary, based on your location and current weather conditions, but expected ship times from our warehouse in Richmond, VA are as follows:

East Coast: up to 2 business days
Central US: up to 5 business days
West Coast: up to 10 business days

Our warehouse will be closed and orders will not ship on the following holidays:
Christmas Eve
Christmas Day
New Year's Eve
New Year's Day

Packaging

All Perdue Farms products are vacuum-sealed and frozen prior to shipment. To keep orders chilled while in transit, we place items in green cell foam coolers and surround them with dry ice (an amount appropriate for the temperatures in your region of the country). Coolers are then packaged inside branded boxes for an added layer of protection. In an effort to reduce greenhouse gasses and lessen our carbon footprint, we’ve ensured that both coolers and boxes are recyclable. Read more about our sustainability efforts here.

Note on dry ice: Dry Ice (frozen carbon dioxide) should convert to gas once it reaches your home. If some solid ice remains inside your package, follow the package insert directions carefully. Do not consume or touch with bare hands, as dry ice can cause freezer burn.

Our Gifts to You – and Mother Nature

For every order we ship, we make a donation to the Arbor Day Foundation, whose mission is to replant and revitalize damaged areas of our nation’s forests. And in every box, we include a reusable and recyclable grocery bag as well as a pollinator seed packet. Why seeds? Bees and butterflies help to make one out of every three bites of food we eat. We hope that you will plant the seeds to create a robust pollinator habitat near your home! We Care

Accepting Your Delivery

You don’t have to be at home! We’ll leave the package at your doorstep or a place around your home that’s most convenient (please indicate during checkout).

As soon as possible, bring your package inside and, if products are cool to the touch, place them in the refrigerator or freezer or consume them. Questions or problems? Call or text: 1-800-4-PERDUE (1-800-473-7383).

Cooking Instructions

Cook all food to these minimum internal temperatures as measured with a food thermometer before removing food from the heat source.

Beef, pork, veal and lamb (steaks, chops and roasts) should be cooked to 145 F and allowed to rest for at least 3 minutes.
Ground meats should be cooked to 160 F.
All poultry (breasts, whole bird, legs, thighs, wings, ground poultry, giblets and stuffing) should be cooked to 165 F.
Source: usda.gov

Satisfaction Guaranteed

Unhappy with your order? Something wrong? You don’t have to return a thing! Contact us and we will be happy to replace items at no charge.

For fast customer service, call or text: 1-800-4-PERDUE (1-800-473-7383)
Available Monday - Friday 9 AM to 6:30 PM ET
Tuesday, December 24th, 9 AM to 3:00 PM ET
Wednesday, December 25th, CLOSED
Wednesday, January 1st, CLOSED

FAQs

See here for a complete list of answers to customers’ top questions.